Terms of Service - Akayukthi

➤ Bookings are confirmed only upon successful payment.

➤ Advance payment may be required; unconfirmed bookings may be declined or released.

➤ Payments via Razorpay (UPI, cards, net banking, wallets) are considered final.

➤ Services are subject to applicable taxes.

➤ The centre reserves the right to modify or deny services based on policy compliance.

Cancellation Policy

➤ No cancellations are permitted once a bill has been generated.

➤ Cancellation requests made prior to billing may be considered at the discretion of the management.

➤ Once a service or residential program has commenced, cancellations are strictly not allowed.

Refund Policy

➤ All payments (online or offline) are non-refundable once the bill is generated.

➤ No refunds will be provided for consultations, therapy sessions, treatment plans, or residential programs.

➤ In case of failed or duplicate transactions, refunds (if applicable) will be processed by the bank/payment gateway as per their timelines.

➤ The centre is not responsible for delays caused by third-party payment providers.

Rescheduling Policy

➤ Rescheduling is allowed within 10 days of booking and before the service begins, subject to availability and management approval.

➤ No rescheduling is permitted once the service or stay has started.

Modification Policy

➤ Changes to booked treatments or programs are subject to availability and approval.

➤ Customized therapies and special treatment plans are non-transferable and non-modifiable once confirmed.

Accommodation Policy

➤ Accommodation must be used responsibly; any damages will be chargeable.

➤ Food and accommodation services, if included, cannot be substituted or refunded if not utilized.

Data Deletion Policy

➤ Clients may request data-related clarifications by contacting the centre. However, essential medical and transaction records may be retained as required for legal, operational, and treatment continuity purposes.

Liability Policy

➤ The centre is not liable for delays, disruptions, or cancellations caused by events beyond control, including natural calamities, government restrictions, or unforeseen circumstances. In such cases, rescheduling may be provided where possible.

Chargeback Policy

➤ Clients are advised to contact the centre for any payment concerns before initiating disputes. Unauthorized chargebacks may result in restriction or suspension of future services.

Clients are required to provide accurate medical history and personal details for treatment purposes. All information shared will be handled responsibly for care and service delivery. The centre maintains confidentiality but is not responsible for outcomes arising from incorrect or incomplete information provided.